A complete redesign of the johnlewis.com checkout by reducing the number of steps and optimising it for touch devices
I create things online that are simple and easy to use
I combine UX research & design methodologies to create products that both meet business objectives and put smiles on customer's faces.
I have over 6 years experience working as a UX designer & researcher in both agency and client side roles. Some skills I have picked up along the way include; depth interviews, sketching, journey mapping, information architecture, wireframing, design studio workshops, stakeholder alignment workshops, prototyping and usability testing.
Thing's I've worked on
Take a look at some of the projects I have recently worked on
Giving John Lewis customers the ability to create their own sofa online by choosing from a variety of over 400 fabrics
The armchair managers football companion. An iPhone app designed to allow people to chose their teams starting 11
Changes includes improved inline contextual help messaging for new password security rules
Get in touch
If you want get in touch, check out my contact details below